Last updated: 13 July 2026
This Privacy Policy explains how Cappadocia Bayar Travel collects, uses, stores and protects personal information when you visit cappadociajeepatv.com, contact us, request tour information, subscribe to our newsletter or use our services.
By using this website or voluntarily providing personal information through WhatsApp, telephone, email or website forms, you acknowledge the practices described in this Privacy Policy.
1. Data Controller
The data controller responsible for the processing of personal information described in this Privacy Policy is:
- Brand name: Cappadocia Bayar Travel
- Legal company name: [LEGAL COMPANY NAME]
- TÜRSAB licence number: [TÜRSAB LICENCE NUMBER]
- Registered address: [REGISTERED ADDRESS]
- Email: info@cappadociajeepatv.com
- Telephone / WhatsApp: [PHONE NUMBER]
2. Personal Information We May Collect
Depending on how you interact with us, we may collect the following categories of personal information:
2.1 Contact Information
- Full name
- Telephone and WhatsApp number
- Email address
- Country or preferred language
2.2 Tour Enquiry and Reservation Information
- Selected tour or activity
- Preferred tour date and departure time
- Number of guests
- Hotel name and pickup location
- Vehicle or service preferences
- Special requests
- Accessibility or health-related information voluntarily provided by you
- Reservation and cancellation communications
2.3 Communication Records
We may retain messages and communications exchanged through WhatsApp, telephone, email or other agreed communication channels where necessary to respond to your enquiry, organise a reservation, provide customer support or resolve a dispute.
2.4 Newsletter Information
If you subscribe to our newsletter, we collect your email address and may record your subscription status and communication preferences.
2.5 Technical and Usage Information
When you visit the website, certain technical information may be collected automatically by the website, hosting provider, security tools or permitted analytics services, including:
- IP address
- Browser type and version
- Device and operating-system information
- Approximate location derived from technical information
- Visited pages and referring pages
- Date and time of access
- Security, error and server log information
- Cookie and similar technology identifiers
3. WhatsApp Tour Enquiry Form
Tour product pages may contain a form that asks you to select a preferred date, number of guests and telephone number.
When you select the WhatsApp button, the information entered into the form is used to prepare a WhatsApp message containing details such as:
- The selected tour
- Your preferred date
- The number of guests
- Your telephone number
- The relevant tour-page address
The website does not confirm a reservation or process a payment when you click this button. You are redirected to WhatsApp, where you can review the prepared message before sending it.
Once you continue to WhatsApp, your information will also be processed according to the privacy terms and technical infrastructure of WhatsApp and its service providers. You should review WhatsApp’s own privacy information before using the service.
4. How We Use Personal Information
We may use personal information for the following purposes:
- To respond to tour and price enquiries
- To check tour, vehicle and guide availability
- To create and manage reservations
- To arrange hotel pickup and drop-off
- To communicate schedule, route or weather-related changes
- To provide customer service before, during and after a tour
- To manage cancellations, complaints and refund requests
- To maintain accounting, commercial and operational records
- To comply with legal and regulatory obligations
- To protect guests, staff, vehicles, systems and website security
- To prevent fraud, misuse and unauthorised activity
- To improve website performance and user experience
- To send newsletters and promotional communications where permitted
- To establish, exercise or defend legal claims
5. Legal Grounds for Processing
Depending on the circumstances and applicable data-protection law, personal information may be processed on one or more of the following grounds:
- Your consent
- Taking steps at your request before entering into a service agreement
- Performance of a confirmed tour or reservation agreement
- Compliance with legal, accounting or regulatory obligations
- Protection of the rights and safety of guests, staff or third parties
- Our legitimate interests, where these interests do not override your rights
- Establishment, exercise or defence of legal claims
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect processing that was lawfully carried out before the withdrawal.
6. Newsletter and Marketing Communications
We will use your email address for newsletters or promotional messages only where you have requested or permitted such communication.
You may unsubscribe at any time by using an unsubscribe option contained in the communication or by contacting us at:
info@cappadociajeepatv.com
Unsubscribing from promotional messages will not prevent us from sending essential service communications relating to an active enquiry or confirmed reservation.
7. Cookies and Similar Technologies
The website may use cookies and similar technologies to ensure that pages and forms function correctly, maintain security, remember preferences and improve website performance.
Cookies used on the website may include:
- Essential cookies: required for security and basic website functions
- Preference cookies: used to remember language or display choices
- Analytics cookies: used to understand website traffic and performance, where enabled
- Third-party cookies: used by embedded maps, videos, social-media features or other external services, where enabled
You can control or delete cookies through your browser settings. Disabling essential cookies may prevent certain website functions from working properly.
8. Who May Receive Personal Information
Personal information may be shared only where reasonably necessary with:
- Authorised Bayar Travel employees and representatives
- Tour guides and drivers
- Vehicle and activity operators involved in the requested service
- Hotels or pickup coordinators where required for transfer arrangements
- Photographers or other suppliers specifically requested by the guest
- Website hosting, maintenance and security providers
- Email and communication service providers
- WhatsApp and other communication platforms chosen by the guest
- Accounting, legal and professional advisers
- Payment providers, if an online or remote payment service is introduced
- Public authorities where disclosure is legally required
We do not sell personal information to advertisers or unrelated third parties.
9. Third-Party Websites and Services
The website may contain links to or integrations with third-party services, including WhatsApp, Instagram, Google services, map services, video platforms and tourism-related websites.
When you use a third-party service, the relevant provider may collect and process personal information under its own privacy policy. Bayar Travel does not control the privacy practices, security measures or content of independent third-party services.
10. International Data Transfers
Some technology, hosting, communication, social-media or infrastructure providers may operate servers or process information outside Türkiye.
Where personal information is transferred internationally, we will take reasonable steps and use the measures required under applicable law to protect the information.
By choosing to communicate through an international platform such as WhatsApp, you acknowledge that the platform may process information through its global technical infrastructure.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including the management of enquiries, reservations, customer service, legal claims and regulatory obligations.
Retention periods may vary according to the type of information:
- Unconfirmed tour enquiries are retained only as long as reasonably necessary to provide assistance and follow-up.
- Confirmed reservation and transaction records may be retained for periods required by tourism, tax, accounting, commercial and consumer laws.
- Complaint and dispute records may be retained until the matter and relevant legal limitation periods have ended.
- Newsletter information is retained until you unsubscribe or request deletion, unless continued retention is legally required.
- Technical and security logs are retained according to operational, security and hosting requirements.
When personal information is no longer required, it will be deleted, anonymised or securely destroyed where reasonably possible.
12. Data Security
We take reasonable technical and organisational measures designed to protect personal information against:
- Unauthorised access
- Accidental loss
- Improper use or disclosure
- Alteration
- Destruction
- Malicious software and cyberattacks
However, no website, internet transmission or electronic storage method can be guaranteed to be completely secure. Guests should avoid sending unnecessary sensitive information through unsecured communication channels.
13. Sensitive Personal Information
We do not normally request sensitive personal information through the website.
Where you voluntarily disclose health, disability, dietary or accessibility information because it is relevant to safe participation in a tour, we will use it only for the relevant safety, accessibility and service arrangements.
Please do not send passport copies, payment-card details, medical documents or other sensitive records unless we have specifically requested them through an appropriate channel.
14. Children’s Privacy
The website and tour enquiry services are intended to be used by adults. Reservations involving children should be made by a parent, legal guardian or responsible adult.
We do not knowingly request personal information directly from children for independent reservations. If we learn that information was provided by a child without appropriate authorisation, we will take reasonable steps to delete it.
15. Photographs, Videos and Guest Reviews
Photographs, videos, names or testimonials identifying a guest will not be used for commercial promotion without an appropriate legal basis or permission.
Where a guest agrees to provide a review or testimonial, we may display the content together with the name, initials, country, rating or date approved for publication.
A guest may contact us to ask about the removal or correction of an identifiable testimonial, subject to applicable law and legitimate record-keeping needs.
16. Your Privacy Rights
Depending on the law applicable to you and the circumstances of the processing, you may have the right to:
- Ask whether your personal information is being processed
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion or destruction of information where legally permitted
- Request restriction of certain processing activities
- Object to processing based on particular grounds
- Withdraw consent where processing is based on consent
- Request information about recipients of your personal information
- Request a portable copy of certain information where applicable
- Object to certain direct-marketing communications
- Submit a complaint to a competent data-protection authority
These rights may be subject to legal exceptions, identity-verification requirements and mandatory record-retention obligations.
17. How to Submit a Privacy Request
To exercise a privacy right or ask a question about your personal information, contact us using:
- Email: info@cappadociajeepatv.com
- Telephone / WhatsApp: [PHONE NUMBER]
- Postal address: [REGISTERED ADDRESS]
Please provide sufficient information to help us identify you and understand your request. We may ask for additional information where reasonably necessary to verify identity and protect personal information from unauthorised access.
18. Automated Decision-Making
We do not use website data to make decisions that produce legal or similarly significant effects through fully automated processing.
The displayed tour-view and WhatsApp-request counters, where enabled, are general website activity statistics and are not used to profile individual visitors.
19. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, suppliers or legal obligations change.
The latest version will be published on this page and the “Last updated” date will be revised. Material changes may also be communicated through the website or another appropriate method.
20. Contact Us
For questions, requests or concerns relating to this Privacy Policy or the processing of personal information, contact:
- Cappadocia Bayar Travel
- Legal company name: [CAPPADOCİA JEEP CLUB]
- Email: info@cappadociajeepatv.com
- Telephone / WhatsApp: 90 507 548 81 37
- Address: [ÇAVUŞİN GÖREME/NEVŞEHİR]